The Sunshine City, Built for Every Resident
Harare City Council delivers essential services, infrastructure, and governance for over 2.0M residents.
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Pay bills, report faults, check schedules, and access council services in a single click.
Pay Bills & Rates
Check balances, pay rates, secure utility payments online.
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Purchase prepaid water tokens via mobile money or card.
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File municipal faults like burst pipes, waste collection delays.
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Water service alerts, roadworks, time-sensitive notices.
View noticesWaste Schedule
Find neighbourhood garbage collection schedules.
Learn moreBusiness Licences
Apply for and manage business licences.
Learn moreBuilding Permits
Submit and track building permit applications.
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Watch liveTenders Portal
PRAZ e-GP electronic procurement.
Access e-GPCareers with the City
Current job openings across council departments.
Apply OnlineGovernance Directory
Executive Mayor, ward councillors, city leadership.
Learn moreEvents Calendar
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Learn moreCity Departments
Direct contacts for administrative directorates.
Learn moreJunior Council
Youth leadership programme, civic projects, elections.
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NEWS
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Mayor Mafume, Minister Garwe to Launch Urban Regeneration and Decongestion Operation in Harare
His Worship the Mayor Cllr Jacob Mafume and Local Government Minister Hon Daniel Garwe will tomorrow launch the City Urban Regeneration and Decongestion Operation aimed at restori...
NEWS
Urban Regeneration and Decongestion Operation Launched
His Worship the Mayor Cllr Jacob Mafume today joined the Minister of Local Government and ...
NEWS
Sludge in Kuwadzana
Reference is made to a statement we issued on 28 August 2026 on cleaning of water tanks in...
NEWS
Female Councillors Undergo Leadership and Governance En...
City of Harare Gender Champion and Deputy Mayor, Cllr Rosemary Muronda, is leading female ...
Still have questions?
Can't find the answers you need in our FAQs? Submit an enquiry or contact our communications team directly.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: CLOSED
Sunday: CLOSED
Send your account number, phone number, email address and ID number to clientinfo@hararecity.co.zw to receive e-bills
Where?

Visit our Harare Water Department at Old Mutual House or call 0242 705 654
Got a question?
Submit your question directly to our communications team. We will review it, respond, and publish the answer to help other residents.